How to resolve hotfix issues on your Windows 7
A hotfix is a term often used by a manufacturer or developer to describe a vital fix or correction in software. What makes a hotfix different than a patch is that they are created specifically for a customer’s need and not distributed to the public.
Hotfixes are usually urgent fixes designed to be implemented as quickly as possible. To resolves issues related to hotfixes, just follow these steps:
- Go to this page on Windows Support site.
- Under Update information, select Download the update package now that corresponds with your version of Windows 7.
- If you’re unsure of which version of Windows 7 you are running, select the Start button, press and hold (or right-click) Computer > Properties.
- If “64-bit Operating System” is listed next to System type, you’re running the 64-bit version of Windows Vista or Windows 7.
- If “32-bit Operating System” is listed next to System type, you’re running the 32-bit (x86) version of Windows Vista or Windows 7.
- If you’re unsure of which version of Windows 7 you are running, select the Start button, press and hold (or right-click) Computer > Properties.
- Select Continue. If a User Account Control permission, select Yes.
- Select Download > Open.
- The download should start in 30 seconds. If it does not, select Start Download > Open.
- Follow the onscreen instructions to complete the download and installation.
- Go to this page on Windows Support site.
- Select View and request hotfix downloads > Select hotfix.
- If prompted, review the license agreement. If you agree to the terms, select I Accept.
- Check the box next to your version of Windows 7, then enter your email in the boxes below.
- Enter the word verification, then select Request hotfix.
- Check your email. You will soon see an email from Microsoft with a download link for the hotfix. Select the link and follow the onscreen instructions to download and install the hotfix.
- Restart your computer.