A hotfix is a term often used by a manufacturer or developer to describe a vital fix or correction in software. What makes a hotfix different than a patch is that they are created specifically for a customer’s need and not distributed to the public.

Hotfixes are usually urgent fixes designed to be implemented as quickly as possible. To resolves issues related to hotfixes, just follow these steps:

  1. Go to this page on Windows Support site.
  2. Under Update information, select Download the update package now that corresponds with your version of Windows 7. 
    1. If you’re unsure of which version of Windows 7 you are running, select the Start button, press and hold (or right-click) Computer > Properties.
      • If “64-bit Operating System” is listed next to System type, you’re running the 64-bit version of Windows Vista or Windows 7.
      • If “32-bit Operating System” is listed next to System type, you’re running the 32-bit (x86) version of Windows Vista or Windows 7.
  3. Select Continue. If a User Account Control permission, select Yes.
  4. Select Download > Open.
  5. The download should start in 30 seconds. If it does not, select Start Download > Open.
  6. Follow the onscreen instructions to complete the download and installation.
  7. Go to this page on Windows Support site.
  8. Select View and request hotfix downloads > Select hotfix.
  9. If prompted, review the license agreement. If you agree to the terms, select I Accept.
  10. Check the box next to your version of Windows 7, then enter your email in the boxes below.
  11. Enter the word verification, then select Request hotfix.
  12. Check your email. You will soon see an email from Microsoft with a download link for the hotfix. Select the link and follow the onscreen instructions to download and install the hotfix.
  13. Restart your computer.